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no sound notificat for emails with ios15

no sound notificat for emails with ios15

Posted on Sep 29, 2021 1:29 PM

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Question marked as Top-ranking reply

Posted on Oct 3, 2021 6:29 AM

 cv_rodriguez,


You can control notifications for individual accounts you have added in Mail. Check to see if you have sounds enabled for the accounts you'd like to receive alerts for. You can check this by opening the Settings app > choose Notifications > Mail > Customize Notifications > select the account > enable Alerts.


If you're still having issues, we'd recommend contacting Apple Support: Get Support


Cheers.

8 replies
Question marked as Top-ranking reply

Oct 3, 2021 6:29 AM in response to cv_rodriguez

 cv_rodriguez,


You can control notifications for individual accounts you have added in Mail. Check to see if you have sounds enabled for the accounts you'd like to receive alerts for. You can check this by opening the Settings app > choose Notifications > Mail > Customize Notifications > select the account > enable Alerts.


If you're still having issues, we'd recommend contacting Apple Support: Get Support


Cheers.

Sep 30, 2021 10:53 AM in response to cv_rodriguez

Hello cv_rodriguez,


Thanks for posting in Apple Support Communities!


We understand that you're not receiving sound notification for emails after updating your iOS. We'd like to help.


We see that you're coming to us from About iOS 15 Updates.


Do you have Do Not Disturb or Focus enabled? Here's some information about how to Set up Focus on iPhone and here's how to Use Do Not Disturb on your iPhone, iPad, and iPod touch.


Is your volume down on your iPhone or is silent mode enabled to prevent sounds?


Also, check out Use notifications on your iPhone, iPad, and iPod touch to ensure you have notifications and sounds enabled for Mail.


Have a wonderful day.



Sep 30, 2021 12:14 PM in response to cv_rodriguez

cv_rodriguez,


Try toggling off notifications for Mail, restart your device, and then re-enable them. Does the issue continue?


Do you have multiple mail accounts added in Mail? If so, is this happening only with a specific account or all mail accounts?


If this continues after following the suggestions posted here, we'd advise contacting Apple Support as a next step to take a closer look at this. Here's how to Get Support.


Take care.

no sound notificat for emails with ios15

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