Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 13 pro lens flare

Are these signs of camera defects with my iPhone 13 Pro Max? I keep getting these lens flares when taking photos and videos with bright sources of light. Happens allot with the sun during day and bright lights during night.

iPhone 13 Pro Max, iOS 15

Posted on Sep 29, 2021 2:11 PM

Reply
Question marked as Best reply

Posted on Sep 29, 2021 2:38 PM

Yes and they're normal. Before you take the photo, you can easily see the flares on the screen. Alter the angle of the phone relative to the bright lights and you can eliminate the flares.


While these two photos were taken on iPhone 12 Pro Max, you can see what I'm talking about.


This photo show lens flare:



Simply angling the camera differently without moving at all produced this photo:


324 replies

Jan 7, 2022 12:13 PM in response to Lawrence Finch

This is “normal” for you? If this is “normal” well you do your good job in company. This never happens with S10+ or Note 20 ultra. I switched to 13 pro max cos i want a change and i got it. Phone is great, battery fantastic, screen is beautifull (ok Samsung made it), refresh rate great, apps great but .. this little stupid dot is somehow ruined complete picture. Maybe in some software update this little dot will disapear. 😉

Sep 30, 2021 3:46 PM in response to Salvida

When Apple learns how to bend the laws of physics as it relates to digital images, that would be mind blowing.


If I take a photo that is important to me and there are flares, I have an Adobe Cloud membership, which gives me access to Photoshop applications. I use post processing software to fix things if its important.


Otherwise, you do the best you can in angling your camera better. Apple can't fix something that no one else on the planet has fixed either. And this is true with cameras and lenses costing far more than an iPhone costs. The expectation Apple can fix something they simply cannot is what is unrealistic. Whether you want to hear that or not.


And yes, I saw the image with the sign. Had I had the same camera in my hands, I could have taken the photo without the reverse flare. I've done it successfully multiple times. One has to learn how to use the camera. Real photographers NEVER blame the camera. They blame themselves for not using the equipment properly.


Question for you. How many camera systems do you now or have you owned previously that have the ability to take photos of bright lights in low lit situations, without requiring you to place the camera on a tripod? I'm going to guess the answer is none. You how have a system which can take photos and videos in low light like you've never had the ability to do on other systems. These flares are normal. Some can be avoided. Some not so easily. Invest in some good post processing software.

Sep 30, 2021 4:47 PM in response to Fresnogreg

Fresnogreg wrote:

If you watch the link on the iPhone 13 lens flare issue that I posted, you can see that the flare shows up event in Apple's professional movie Director commercial...

of course nothing like on our own phones were literally looks like a laser pointer. baaah!

No surprise there. Even Apple and their professional videographer can't bend the laws of photographic physics.

Sep 30, 2021 9:25 PM in response to deggie

Except on the iPhone X and the 11 as I stated. I took all sorts of video on my 11 Pro Max. If there were artifacts I never once noticed them... i've had dozens and dozens of Apple products and I've never seen anything like I'm seeing now... i've had 3 iPad Pro 12.9's with cellular. And I have the latest model as well. No artifacts like that... no lens flare. so you can keep saying it all you'd like but it's not what I'm seeing on my end.

Sep 30, 2021 9:37 PM in response to Dogcow-Moof

Hello ~ I would also give 50 points for that post…actually it is priceless. Whether it is my Canon EOS R5 or my old Nikonos gear you are always going to have issues in photography…always. No matter how good the camera is or how good the photographer may be. Actually for what it is I am delighted with the quality and ease of use from my iPhone 12 mini. Some of my very best candid shots have been taken on it.


~Katana-San~

Sep 30, 2021 9:54 PM in response to deggie

I did not post any photographs... nor videos. I simply explained that they had appeared on the videos that I had taken with my brand spanking new phone. I've never contacted Apple with an issue previously or had any gripe with anything I had purchased..


and I posted the link to the video which explained how common this was since the iPhone 12 apparently kicked it off. oh issue was made worse by Apple support acting as if they've never heard of the problem.. when even according to you it's common.

Sep 30, 2021 10:05 PM in response to Fresnogreg

Where did I say it was common? Is lens flare common? Sure, some photographers and videographers use it to make art with it, you've seen examples of it in movies I'm sure. And as you've seen evidence here a $50,000 camera can have it. The better lenses you use the more pronounced it will be when you don't have the skills of a trained photographer and the knowledge of how to avoid it and use it. Apple can do a lot of things but they cannot change physics or the properties of light. The older the camera and lens technology, whether on a phone or a camera the less extreme lens flare will look. So if you don't want to learn how to deal with it find an older iPhone 6s and it won't be as much as a problem for you when using video.

Sep 30, 2021 10:15 PM in response to deggie

Well I did start a case with Apple support today. It was like 40 minutes on the phone. They acted like they never heard of anything like this happening. Apparently they opened a federal case that will be working its way through the court systems and whatever bureaucracy they have...


seems like a big waste of time at all they should've said was that it's a known issue that occurs on iPhones... instead it was like the first time they've ever heard of something like this. ridiculous. obviously there's nothing that can be done short of going back to my old phone...


but I had to stumble upon the whole issue as I said it had not occurred in my previous phones. Initially, I did think it was a manufacturing defect! Later I was able to pull up all sorts of information on this issue... it's bittersweet. On the one hand I'm relieved but on the other, you would think with all the trillions of operations per second in the advanced AI, that they would be able to remove that in processing..

Sep 30, 2021 10:20 PM in response to Fresnogreg

You have it wrong, lens flare is a known issue that occurs on every camera that there is. My point is perhaps your individual phone has a hardware problem with the camera. They could look at it and check. Calling and telling them that you have lens flare is silly. My answer would have been "duh". Take a photography class, learn something. Or like a said buy an older phone or camera with less accurate lenses and you will be much happier.

iPhone 13 pro lens flare

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.