How do I remove an IMAP Mail Accounts in iOS 15. My email provider downloaded a "profile" with the wrong information and the email account won't work I tried changing the bad settings but it will not allow me edit them
I wanted to delete the account and start over, but the is NO DELETE ACCOUNT in red typeface, as there was in 14.8; what do I do?
iPhone 12, iOS 15
Well, it turned out to be a silly APPLE error. Without telling anyone, Apple removed the "Profiles" tab under "General" and created a new tab combining profiles and VPN into a single tab called "VPN and Device Management." The correct path to remove the profile is:
navigation->General>VPN and Device Management>Profiles>delete profile
Deleting the profile automatically deletes the IMAP account.
Geez, what a stupid thing to do.
Well, it turned out to be a silly APPLE error. Without telling anyone, Apple removed the "Profiles" tab under "General" and created a new tab combining profiles and VPN into a single tab called "VPN and Device Management." The correct path to remove the profile is:
navigation->General>VPN and Device Management>Profiles>delete profile
Deleting the profile automatically deletes the IMAP account.
Geez, what a stupid thing to do.
Hi Ybrown,
Welcome to Apple Support Communities. We understand that you're having an issue removing an IMAP account from your iPhone. We'd like to help.
You mentioned that your email provider downloaded a profile on your device and that profile has incorrect information. While trying to access your account, you're unable to get mail or edit the account. This is likely related to the profile that is installed. Have you reached out to your email provider about the incorrect information on your device? That may be the best step for you since the profile may need to be edited on their end first.
Let us know what happens after you connect with your email provider.
Take care!
Ybrown,
Thanks for keeping us updated!
Sounds like you were able to find the right profile that was holding you up. Hopefully you're able to send and receive mail from that account now. Let us know if you run into any other issues.
Have a nice day!
Removing IMAP Mail Accounts in iOS 15.
