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Hello I’m a bit confused I received an Email from Apple on 9/20/21 stating that my ICloud + was upgraded for free witch was cool then on 9/24/21 days later I receive another Email stating that I have no cloud storage and should upgrade to ICloud + for .99 a month could you please explain what is going on and Why ? Because now my phone my not work at full capacity !
Hello Skyzdalilmit,
Welcome to Apple Support Communities. We understand that there is some confusion regarding your iCloud+ subscription due to conflicting emails.
It sounds like one of these emails may be a phishing email which wouldn't be from Apple. iCloud storage plans became iCloud+ so if you were already paying for storage, that plan would be upgraded without you taking any action. Check out iCloud+ plans and pricing.
You can check the validity of both emails using the guidance from Recognize and avoid phishing messages, phony support calls, and other scams.
Take care.
Hello Skyzdalilmit,
Welcome to Apple Support Communities. We understand that there is some confusion regarding your iCloud+ subscription due to conflicting emails.
It sounds like one of these emails may be a phishing email which wouldn't be from Apple. iCloud storage plans became iCloud+ so if you were already paying for storage, that plan would be upgraded without you taking any action. Check out iCloud+ plans and pricing.
You can check the validity of both emails using the guidance from Recognize and avoid phishing messages, phony support calls, and other scams.
Take care.
Skyzdalilmit Said:
"Cloud +: Hello I’m a bit confused I received an Email from Apple on 9/20/21 stating that my ICloud + was upgraded for free witch was cool then on 9/24/21 days later I receive another Email stating that I have no cloud storage and should upgrade to ICloud + for .99 a month could you please explain what is going on and Why ? Because now my phone my not work at full capacity !"
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That is a scam. You will not get a free upgrade.
Froward it off to: reportphishing@apple.com
Thank you very much appreciate!
Cloud +
