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iPad iOS 9.3.5 unable to join internet

after a reset I am not able to connect my iPad (32GB on iOS 9.3.5) to my home internet.

the message is “unable to join the network”.

i can connect to my iPhone via hotspot though.

i have tried all recommendations (reset internet setting, restart ipad, restart router, forget internet +++).

thanks for your help.

do you have any other tips?


iPad (3rd gen) Wi-Fi

Posted on Sep 30, 2021 8:55 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2021 8:05 AM

Hi ango23, 




Thank you for reaching out to Apple Support Communities. 



From your post, it looks like you are unable to connect to a Wi-Fi network. We want to help. Please follow the steps in this article that talks about If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support.


Also, when you do connect again, there is an update for your iPad: About iOS 9 Updates - Apple Support It is always a good practice to back up your iPad before updating.


Reach back out with any questions. 


Best Wishes! 

1 reply
Question marked as Top-ranking reply

Oct 1, 2021 8:05 AM in response to ango23

Hi ango23, 




Thank you for reaching out to Apple Support Communities. 



From your post, it looks like you are unable to connect to a Wi-Fi network. We want to help. Please follow the steps in this article that talks about If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support.


Also, when you do connect again, there is an update for your iPad: About iOS 9 Updates - Apple Support It is always a good practice to back up your iPad before updating.


Reach back out with any questions. 


Best Wishes! 

iPad iOS 9.3.5 unable to join internet

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