apple pencil tip problem

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Level 1

4 points

apple pencil tip problem

hello, I want to change my apple pencil tip and I bought a pack which includes 4 tips. When I change my tip my pencil isn't working but when I put my old tip it's working, I tried the new tips with my friend's apple pencil and they are working, after that, I compare my tip with others and I saw that my tip is a little bit smaller. I think this is the reason. but the thing is all of the tips are standard, how can solve the problem I want to change my tip!

iPad Pro, iPadOS 14

Posted on Oct 1, 2021 5:54 AM

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Answer 1

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LotusPilot

Community+ 2024

Level 10

291,650 points

Oct 1, 2021 6:03 AM in response to niyazi193

Have you purchased genuine replacement Pencil tips from Apple - or a third-party alternative?

Verify that the tip is firmly screwed-on to the Pencil. If only slightly loosened, it will affect registration of the tip to the screen.

If these actions do not improve matters, on the basis of your description, it is possible that the transducer in the Pencil tip may be damaged.

You might seek assistance directly from Apple Support. The Get Support link can be found at top-right of this page. Alternatively, the technicians at the Genius Bar of your local Apple Store will be able to test and assess your Pencil for proper functioning or damage.

Genius Bar Reservation and Apple Support Options - Apple

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Answer 2

niyazi193 Author

Level 1

4 points

Oct 1, 2021 10:41 PM in response to LotusPilot

Yes i bought genuine replacement Pencil tips from Apple, yes the tip is firmly screwed-on to the Pencil. I do not think its about from the transducer because pencil is almost new, but i will go to a technician for check anyway, thank you so much.

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apple pencil tip problem

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