You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to verify if the apple mice is a real apple product or not since my husband bought it from Amazon. And, I was told serial number is not valid in the apple support.

I want to seek help to verify if the apple mice is a real apple product or not since my husband bought it from a vendor on Amazon. I tried to use the apple support to help me. However, after I put the serial number as Apple support asked for, it showed me that the serial number is not Valid. I am now more worried if my husband just got a fake one.


Posted on Oct 1, 2021 9:24 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2021 1:37 PM

If you just purchased them it may take a few days for them to show up there. Try again in 3 business days and if you get the same result talk to Amazon.

1 reply

How to verify if the apple mice is a real apple product or not since my husband bought it from Amazon. And, I was told serial number is not valid in the apple support.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.