Removing lock on a Ipod purchased second hand that has activation lock.

How to remove a lock on a Ipod purchased second hand that has activation lock.

iPod Touch (5th Gen)

Posted on Oct 1, 2021 12:52 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2021 8:23 PM

Hello ~ Take a look here paying special attention to the section *Check for Activation Lock before you buy a device from someone else*


Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Unfortunately we cannot help you with this and neither can Apple. Get in touch with the person/person’s that you got it from and have them remove it. If they cannot/will not…get a refund. If you bought it through…say for example…eBay…file a return for your money back. If you cannot do any of those things …recycle it responsibly as you will not be able to use it.


~Katana-San~



2 replies
Question marked as Top-ranking reply

Oct 1, 2021 8:23 PM in response to DustRamsey

Hello ~ Take a look here paying special attention to the section *Check for Activation Lock before you buy a device from someone else*


Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Unfortunately we cannot help you with this and neither can Apple. Get in touch with the person/person’s that you got it from and have them remove it. If they cannot/will not…get a refund. If you bought it through…say for example…eBay…file a return for your money back. If you cannot do any of those things …recycle it responsibly as you will not be able to use it.


~Katana-San~



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Removing lock on a Ipod purchased second hand that has activation lock.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.