Does anyone know how to get in touch with a real person for Apple support?
I sent my less than a year old IPad Pro in for a repair because it would not charge. They advise that replacing the docking connector was not covered under the limited warranty. That is impossible. The item used to charge your IPad is not covered??
I need to talk with someone about this.
Thank you.
Start with the "Get Support" link in the upper right corner of this page.
Start with the "Get Support" link in the upper right corner of this page.
Thanks much Mark. I had tried every other method and would just redirects.
Ooops. Spoke too soon. I need to "speak" with someone about the warranty. They want $549 to replace the docking connector! Say it is not covered under the limited warranty.
You still need to pursue it through the Apple chain of command, not with the users gathered here.
Thanks...
Contacting a “live” support analyst.
