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iPhone 13 FaceTime worked for three days. Now does not. I jave turned off and restarted many times. Can get to the Face ID set up screws but the camera with dots around it will not appear. Finally erased iPhone and that did not work. Now Face ID says move camera higher and lower then says face is out of view but it is not. Just trying to get Face ID back on camera. Thanks for any help.
iPhone 13 Pro Max
See if portrait mode works with the front camera.
If it does not that points to a hardware issue, it uses the same sensor that the Face ID uses.
Make sure you have done everything in:
If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If issue persists it is likely hardware issue:
-----------------------------
Get service
If you still can't enroll your face, take your device to an Apple Retail Store or Apple Authorized Service Provider or contact Apple Support.
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See if portrait mode works with the front camera.
If it does not that points to a hardware issue, it uses the same sensor that the Face ID uses.
Make sure you have done everything in:
If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If issue persists it is likely hardware issue:
-----------------------------
Get service
If you still can't enroll your face, take your device to an Apple Retail Store or Apple Authorized Service Provider or contact Apple Support.
-----------------------------
Keep an eye on the 14-day return “ticker.”
(just in-case you got a “bad apple”)
iPhone 13 Face ID cannot set up
