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Level 1

5 points

Problem with Face ID - Iphone X

Good evening ,

I have an Iphone X

Suddenly he did not recognize my Face ID and so I started to Reset and Setup the 
FACE ID again from the beginning.

After the Reset I did , when I went to do the Setup again I get back
 problem "FACE ID is not available"

-I did a Force Reset with Volume Up + Down as we all know.

-Front Camera works normally

-The Sensor for the brightness of the screen and to turn off the screen when 
I put the mobile phone in the ear at the time of the call works normally.

-The software is on the latest IOS.

- I reset the settings.

After all this, it still does not work and I can not setup it.

Can anyone say any ideas?

What could be wrong?

iPhone X, iOS 15

Posted on May 2, 2022 1:59 PM

Best reply

SravanKrA

Community+ 2024

Level 10

411,610 points

Posted on May 2, 2022 2:00 PM

If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID &Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again.

If Face ID isn't working on your iPhone or iPad Pro - Apple ...

Do you have a disabled Face ID alert on your device?

Please read the "What to do Next" section in this link, if nothing works as per the instruction given in this link --> If an alert says Face ID has been disabled on your iPhone or iPad Pro

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Problem with Face ID - Iphone X

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