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Level 1

4 points

software update

There’s a software update ios 15 for my iphone x ,but it’s asking for wifi . even when i’m connected to wifi it’s still asking for wifi and the download and install option remains faded

Posted on Oct 2, 2021 6:30 AM

Best reply

stedman1

Community+ 2024

Level 10

256,776 points

Posted on Oct 2, 2021 6:32 AM

You are connected to a hotspot.

You need to connect to a Wifi network.

You also need to charge the device, and preferably leave it connected to the charge circuit during the update process.

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