[iPhone 6 Plus - Files] Content Unavailable - The folder contents could not be displayed because of an unknown error.

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[iPhone 6 Plus - Files] Content Unavailable - The folder contents could not be displayed because of an unknown error.

Dear All!

Hope someone can help me out.

I have a second iPhone, which is an iPhone 6 Plus and I just use it for audio books, meditations and such.

I had a folder with meditations locally stored in my Files folder so I can listen to them even without having access to the internet.

All of a sudden out of nowhere, I can't see the folder and when I search for it I get this error message:

Content Unavailable - The folder contents could not be displayed because of an unknown error.

Pretty annoying as you can imagine.

It might have something to do with an iOS update I guess.

My current iOS = 12.5.5

TIA!

iPhone 6 Plus

Posted on Oct 2, 2021 6:30 AM

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Answer 1

Lissy_12

Community Specialist

Oct 3, 2021 8:59 AM in response to itsnaomi

Hi itsnaomi,

We understand you are unable to view your files in the Files app on iPhone. If you restart your iPhone, are you able to view them? Here is a great resources for the Files app:

View files and folders in Files on iPhone

After restarting your device, and review the resource if the issue remains, we recommend that you reach out to Apple Support directly. Please reach out here:

Get Support

Hope this helps!

Have a great day.

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[iPhone 6 Plus - Files] Content Unavailable - The folder contents could not be displayed because of an unknown error.

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