You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Exercise ring not updating

I have an Apple Watch SE. The last couple of days, my rings do not reflect my exercise. The watch will have no problems recording my exercise. Shows my heart rate, my location, elevation etc etc….so I don’t think it is in issue with the watch detecting the exercise…. My rings just don’t seem to update to match. It says 1m exercise when I recorded a 30m walk this morning. Any ideas? I have restarted everything and checked the settings

Apple Watch SE, watchOS 7

Posted on Oct 2, 2021 8:17 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2021 8:49 AM

Check your personal details are correct in your health app profile.

Make sure the watch band is snug but not too tight.

Don't wear the watch on top of any tattoos.(Very important)

Check that the 2 side buttons aren't being accidently pressed by your hand or a sleeve



On your iPhone, go to Settings, then tap on Privacy and then select Location Services option and ensure that it is enabled.


On the Location Services section, tap on System Services and then toggle the Motion Calibration & Distance option to enable it.



Then go back to the Home Screen of your iPhone and launch the Watch app.

Then,tap on My Watch option, then tap on Privacy and toggle the Heart Rate option to enable it.

Go back to My Watch section, then tap on Passcode, and toggle the Wrist Detection option to enable it.


Finally, go back to My Watch section, then tap on Workout, and make sure Power Saving mode is disabled. If enabled, toggle the button to turn it off.


3 replies
Question marked as Top-ranking reply

Oct 2, 2021 8:49 AM in response to Punkiebanana

Check your personal details are correct in your health app profile.

Make sure the watch band is snug but not too tight.

Don't wear the watch on top of any tattoos.(Very important)

Check that the 2 side buttons aren't being accidently pressed by your hand or a sleeve



On your iPhone, go to Settings, then tap on Privacy and then select Location Services option and ensure that it is enabled.


On the Location Services section, tap on System Services and then toggle the Motion Calibration & Distance option to enable it.



Then go back to the Home Screen of your iPhone and launch the Watch app.

Then,tap on My Watch option, then tap on Privacy and toggle the Heart Rate option to enable it.

Go back to My Watch section, then tap on Passcode, and toggle the Wrist Detection option to enable it.


Finally, go back to My Watch section, then tap on Workout, and make sure Power Saving mode is disabled. If enabled, toggle the button to turn it off.


Exercise ring not updating

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.