MacBook purchased in 2013 flashing question mark need to recover data. I believe it is updated to the extent possible

it will open in recovery mode but the drive cannot repair, presumably because it is the drive the os is on. Help!


Posted on Oct 2, 2021 9:04 AM

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Posted on Oct 2, 2021 9:44 AM

I am assuming that you tried all of the steps in the following support article:


If so, if you boot up this notebook in Recovery Mode, and then, use the Disk Utility to attempt to repair the startup drive ... and it shows that it has errors ... it may be corrupted or damaged. My suggestion is to try the repair several times. If, after doing so, it still shows errors, then you have gone as far as you can to get this resolved yourself.


If the data on that drive is critical to you, you basically have two choices left:

  1. Replace the drive, and restore the data from a backup.
  2. Take the notebook to a data restore specialist to have them attempt to recover it. Note that this option could prove to be very costly.

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Question marked as Top-ranking reply

Oct 2, 2021 9:44 AM in response to herron

I am assuming that you tried all of the steps in the following support article:


If so, if you boot up this notebook in Recovery Mode, and then, use the Disk Utility to attempt to repair the startup drive ... and it shows that it has errors ... it may be corrupted or damaged. My suggestion is to try the repair several times. If, after doing so, it still shows errors, then you have gone as far as you can to get this resolved yourself.


If the data on that drive is critical to you, you basically have two choices left:

  1. Replace the drive, and restore the data from a backup.
  2. Take the notebook to a data restore specialist to have them attempt to recover it. Note that this option could prove to be very costly.

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MacBook purchased in 2013 flashing question mark need to recover data. I believe it is updated to the extent possible

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