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Level 1

4 points

bluetooth devices randomly stops responding

I have Logitech MX Master 2S mouse and K600 TV keyboard both connected via Bluetooth to MacBook Pro running BigSur v.11.6. Periodically both devices stops responding for about 10 seconds and eventually responds again. During this time the onboard keyboard and trackpad both responds fine. I've tried setting the Bluetooth module and un/pairing both devices to no avail. Any suggestion on troubleshooting would be most appreciated. Thank you.

MacBook Pro Retina

Posted on Oct 3, 2021 2:23 AM

Top-ranking reply

PRP_53

Level 10

91,237 points

Posted on Oct 3, 2021 3:25 AM

Is there any Third Party Software for either or both devices involved for their functionality ?? If so - suggest contacting the Vendor for more recent software specifically compatible with Big Sur and or updates for recent Big Sur 11.6

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bluetooth devices randomly stops responding

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