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How do I open ITunes Store or download aaps

How do I open my Apple store or download aaps

Posted on Oct 3, 2021 10:52 AM

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Question marked as Top-ranking reply

Posted on Oct 3, 2021 8:26 PM


Hi annastasiah192,


Wondering which computer, or device you are using,

and

which Operating system is installed on it.

or

if you are getting an error message when you try to open iTunes or the App Store ?


Apple support have articles online that may, or may not help you.


If you can't connect to the App Store, iTunes Store, or other Apple services

https://support.apple.com/en-us/HT201400


or

If you see a message that says :

'Your account has been disabled in the App Store and iTunes'

https://support.apple.com/en-us/HT208856


If you can't download or update apps on your Mac:

https://support.apple.com/en-us/HT211917


How to create your Apple ID if you do not have one::

https://support.apple.com/en-au/HT204316/


Hope this helps you :-)

2 replies
Question marked as Top-ranking reply

Oct 3, 2021 8:26 PM in response to annastasiah192


Hi annastasiah192,


Wondering which computer, or device you are using,

and

which Operating system is installed on it.

or

if you are getting an error message when you try to open iTunes or the App Store ?


Apple support have articles online that may, or may not help you.


If you can't connect to the App Store, iTunes Store, or other Apple services

https://support.apple.com/en-us/HT201400


or

If you see a message that says :

'Your account has been disabled in the App Store and iTunes'

https://support.apple.com/en-us/HT208856


If you can't download or update apps on your Mac:

https://support.apple.com/en-us/HT211917


How to create your Apple ID if you do not have one::

https://support.apple.com/en-au/HT204316/


Hope this helps you :-)

Oct 4, 2021 6:24 AM in response to annastasiah192

Unfortunately you have provided insufficient information for us to propose a specific solution. Describing what happens when you try, and the exact wording of any error messages, would greatly aid us in helping you. In the meantime review these documents if you think they apply:


Click on this link "If you can’t download or update apps on your iPhone or iPad " --> https://support.apple.com/HT207165

If the first 5 don't help, use the 6th.


Considerations:

Do you have the same problem when using a different Wi-Fi network?

Does restarting your device make any change?

Can you download apps normally on another device?


If a feature on your device is not working, it may have been disabled. See how to 'Use Screen Time on an iPhone, iPad, or iPod touch' by clicking here --> https://support.apple.com/HT208982 Go to: Content & Privacy Restrictions > iTunes & App Store Purchases


If instead you see a message that says "Your account has been disabled in the App Store and iTunes" click on this --> https://support.apple.com/HT208856


Resolve issues between iTunes and third-party security software - https://support.apple.com/HT201413 - You can’t connect to iTunes Store to buy or download content.


If you see 'app needs to be updated' after updating to iOS 14.5, click here --> https://support.apple.com/HT212310


Have you entered a payment method? This document explains how to 'Change, add, [review,] or remove Apple ID payment methods' on an Apple mobile device, a Mac, or a PC; click here --> https://support.apple.com/HT201266


Apple Recommended article by ASC contributor Urquhart1244 --> https://discussions.apple.com/thread/8434425 with various suggestions about network, payment and log-in issues.


Check Apple's system status --> https://www.apple.com/support/systemstatus


If you can't connect or sign in to iCloud --> https://support.apple.com/HT203512


"If you can't connect to the App Store, iTunes Store, or Apple Books" click here --> https://support.apple.com/HT201400

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."


Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

How do I open ITunes Store or download aaps

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