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HomePod WiFi issue

Try to connect HomePod to university's network (eduroam). I've followed the instruction of how to connect to 802.1X Wi-Fi network, downloaded a configuration profile. When installing, it keeps saying "Install Profile Failed Error 4001". Anyone can help please?

Posted on Oct 3, 2021 4:24 PM

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Posted on Oct 4, 2021 12:36 PM

See If you can’t set up HomePod - Apple Support. Note that:


  • HomePod doesn't support public or subscription networks with sign-in requirements. These networks are often in places such as businesses, schools, dorms, apartments, hotels and shops. 


tt2

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HomePod WiFi issue

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