iPhone 12 Pro Max Bluetooth Cutting In and Out When in Pocket! Really!

Crazy, but true. Whenever I put my iPhone in my pocket, left or right, the Bluetooth cuts out. I wear Oticon hearing aids and originally thought it was my hearing aids. They worked great until I put my phone in my pocket and then they would cut in and out. I even went back to my audiologist and they confirmed the hearing aids were working perfectly and it was a Bluetooth issue. Very bizarre. Well I just bought a pair of Air Pod Pros and the same thing happens! If my phone is a few feet away or 25 feet away, they work perfect. No issues. But when I put my phone in my pocket, they start to connect and disconnect over and over. Beyond frustrating. Makes no sense. But no matter what, they work fine until I put the phone in my pocket. I need my hearing aids and I need to be able to put my phone in my pocket! I have reset the phone, reset the Bluetooth, reset all network settings, restarted the phone several times, and “forgot” my hearing aids and airpod pros and reconnected them, but the same thing happens over and over. I also took off my Apple Watch 5 and disconnected it. No change. It keeps cutting out. Please help! I am lost as to they this is happening and need a solution. Thank you!!!!

Posted on Oct 3, 2021 4:38 PM

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4 replies

Oct 4, 2021 5:17 PM in response to SgtDeadbolt

Hello SgtDeadbolt,


We'd love to assist you with the issue of your iPhone 12 Pro Max losing Bluetooth connection while in your pocket. Since this is happening with your Oticon hearing aids and with AirPods Pro, we need to figure out what is causing the interference.


This resource does include synthetic materials as a possible cause for interference, but you aren't wearing the same clothes when you put the iPhone in your pocket.

Resolve Wi-Fi and Bluetooth issues caused by wireless interference


Try removing the case from your iPhone and see if the issue persists. Also, do you have a vest or shirt pocket you can try instead of your pants pocket (or vice versa)? Or can you try a belt attachment? Let us know if any of these ideas help.


Have a great day!

Oct 5, 2021 2:48 PM in response to K_Wall44

Hello, I did take the iPhone out of the case. I have tried both pockets as well. Even tried different clothes. Cotton versus polyester. Same issue. No matter what, when in my pocket, the Bluetooth cuts out or disconnects. Crazy to think with all the technology today, I can’t put an iPhone in my pocket and use my hearing aids or Air Pod Pros. I wish I wore a vest but do not. I have an arm band that I put the phone it when working outside. It makes it a tad better, but not much. It still cuts in and out for hearing aids. No change for the Air Pod Pros. They continually connect and disconnect. Thank you for any help.

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iPhone 12 Pro Max Bluetooth Cutting In and Out When in Pocket! Really!

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