Airdrop Not working iPhone 13 Pro Max

I'm having this problem too. It was working fine until recently. Now, my macbook can "see" my iphone in Airplay but my phone can't find my Macbook. I've tried all of the recommended solutions listed here with no progress.

SteveO2019 Said:

"Airdrop Not working iPhone 13 Pro Max: I’ve tried all that and still not working."

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Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc)

1. Go To: Settings
2. Tap: General
3. Tap: Reset
4. Tap: Reset Network Settings.
5. Enter: [Your Passcode]

Mine had the same problem.

It looks like the contacts on the phone do not match with contacts of the iCloude

Try

1. Settings -> Yor Name (Apple ID)-> iCloud -> Turn on Contacts (Green)
2. Merge
3. Settings -> Yor Name (Apple ID) : Sign Out from iCloud
4. Restart the phone (Off/On)
5. Settings -> Yor Name (Apple ID) : Sign in iCloud

4989ken

User level:

Level 1

In response to SteveO2019

Mine had the same problem.

It looks like the contacts on the phone do not match with contacts of the iCloude

Try

1. Settings -> Yor Name (Apple ID)-> iCloud -> Turn on Contacts (Green)
2. Merge
3. Settings -> Yor Name (Apple ID) : Sign Out from iCloud
4. Restart the phone (Off/On)
5. Settings -> Yor Name (Apple ID) : Sign in iCloud

After trying numerous other steps. This is what worked for me. Had to do it on both phones.

I'm seeing similar bizarre behavior

Two brand new iPhone 13 Pro Max. My phone and my wife. Each iPhone can see the other in airdrop. If I turn off airdrop in either phone I can see the contact drop so they definitely see each other. If I try to send from either device to the other I get the waiting and the other device NEVER gets the prompt to accept the file.

I have tried all troubleshooting. Restarts. On/off wifi and Bluetooth.

I also see the wife's name under People and then under devices as in the poster above her iPad which I can send to. However neither iPhone Pro Max 13 can ever get a prompt to accept a file.

SteveO2019 Said:

"Airdrop Not working iPhone 13 Pro Max: I can’t airdrop anything to my wifes phone even though she appears as available."

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New AirDrop Session:

Turning AirDrop off and then back AirDrop on.

1. Go to: Settings
2. Tap: General
3. Tap: AirDrop

Restart Both Phones:

For iPones, perform the following...

1. Go To: Settings
2. Select: General
3. Scroll to: the Very Bottom
4. Select: Shut Down
5. Slide Finger: to the Right
6. Wait: 30 Seconds
7. Power One: the iPhone
8. Try this Once More

A modification of a suggestion earlier worked for us, with this same problem between two brand new iPhone 13's, each restored from backups on iCloud that were taken at the Apple Store on our old phones prior to deactivating them.

1. Settings -> Yor Name (Apple ID)-> iCloud -> Turn off Contacts (because we each had them on)
2. Keep the contacts on the device
3. Settings -> Yor Name (Apple ID)-> iCloud -> Turn on Contacts (Green)
4. Merge

I have this problem too, but it is also a problem on my iphone 7 and iphone 12 mini. It all happened after they were each updated to iOS 15. I have done all the troubleshooting steps I can find including: rebooting, toggling wifi, toggling bluetooth, toggling Airdrop, uninstalling VPN app, resetting network settings on both devices, and even restoring to someone else's iphone 7 from backup after resetting that device to factory settings. Nothing worked.

What's weird is that using Airdrop via the sharing icon with the contact doesn't work, but if I open "Airdrop" from the sharing menu, there are actually two entries. The first one with the contact name under "People" is the one that doesn't work, but the second entry under "Other People" works, which is the phone's name instead of contact name. I have been on the phone with Apple support and they are mystified so far, I have another call scheduled for tomorrow to continue.

Seams that the problem is in the iCloud contacts sync - turning off contacts and turning back on solve the problem (no other reset is required) - just remember to select merge at the time you enable. Started to work immediately.

Don’t have to logout from iCloud on your iPhone.

I had the same problem with Mac Air 2013 and iPhone 11. It has worked in the past. Sending from phone to Mac just a foot away did not work. Then the message "AirDrop form iPhone was cancelled" on my mac that showed me the photo.

But it was not in Airdrop as I seem to recall in the past.

Using Finder, I went to DOWNLOADS and the photo was there. I'm not sure if the default location has changed, if I may have changed it, or if my memory is faulty. :)

Check your Downloads folder. Tell me if it works for you.

I installed all the updates on both my iPhone and my MacBook. I rebooted both my iPhone and my MacBook. Airdrop worked for a while after I did those things. It did stop working again a few days later so I restarted/rebooted my Macbook and Airdrop started working again.

it’s not a long-term solution but the frequent rebooting is at least a short-term solution (for me) until Apple can fix the larger issue.

I updated my iPhone 13 Pro Max and my wife's as well with latest iOS last night. Tested airdrop on our phones this morning and it works properly both ways now (mine to hers and hers to mine). Whatever was in the software update fixed the bugs it seems.

Have the same problem on iPhone 13 Pro. Can send/receive airdrops from my wife and her 13 Pro. But cannot even see nor send to my daughter’s iPhone 12 running iOS 15 (both phones latest version with updates). I cannot see her in airdrop. She can see me, but I never get the acceptance popup. Doesn’t change if I set Airdrop to Everyone.

4989ken wrote:

1. Mine had the same problem.

It looks like the contacts on the phone do not match with contacts of the iCloude

Try

Settings -> Yor Name (Apple ID)-> iCloud -> Turn on Contacts (Green)

2. Merge

3. Settings -> Yor Name (Apple ID) : Sign Out from iCloud

4. Restart the phone (Off/On)

5. Settings -> Yor Name (Apple ID) : Sign in iCloud

Merge?

I am experiencing the same behavior as omgshinies on my iPhone 13 Mini, trying to AirDrop to/from my wife’s iPhone XS. We’re both on the latest version of iOS 15 for each of our respective devices (15.1.1 for me, 15.1 for her).