idunno- wrote:
I recently got a default spec m1 Macbook air from the refurbished store, about 2 months ago.
Since then I've had some crashes - I am a bit worried, as I don't think a device should be crashing
I saved two of the crash reports / logs
Can somebody help me find out what's wrong?
Thank you!
<Crash 1.log>
<Crash 2.log>
< panic(cpu 2 caller 0xfffffe0019a23338): "busy timeout[0], Debugger message: panic Memory ID:>
< panic(cpu 5 caller 0xfffffe001d2dd798): "dart-disp0 (0xfffffe233302c000): SMMU(SMMU) error:>
As advised above, verify no peripheral are plugged in to test < IOBluetoothRFCOMMChannelUserClient>
Verify your software is up to date macOS 11.6 —
Can you run the user Diagnostic...not as definitive as Apple's own AST2 (Apple Service Toolkit) back bench diagnostic, but may kick out an error code.
Use Apple Diagnostics to test your Mac
https://support.apple.com/en-us/HT202731
If no third party— I would suspect it is a hardware issue.
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
Outside the USA
https://locate.apple.com/country
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
https://support.apple.com/en-us/HT201232
Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service
Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095