You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Internet connection drops every few minutes (Setting BTCoex Config)

MacBook Pro (Retina, 13-inch, Late 2013)


I can only notice this while watching videos, because Youtube video player crashes every time this happens. I feel lucky if I can watch some show for more than 20 minutes.


In the Console, I see this message every time the youtube player crashes:


Setting BTCoex Config: enable_2G:1, profile_2g:0, enable_5G:1, profile_5G:0


What did I try so far?


  • I had MacOS catalina. I installed Big Sur but the problem persists.
  • I disabled 2.4ghz on my modem and use 5ghz only but this also didn't solve it.
  • I used a different modems no luck. If I see that message, my connection is refreshed somehow.



I have another MBP (2015), it works perfectly.


Is this a known bug? Do you know what is this BTCoex about? How can I disable it?


Thanks


MacBook Pro 13″, macOS 11.6

Posted on Oct 4, 2021 11:56 AM

Reply

Similar questions

3 replies

Internet connection drops every few minutes (Setting BTCoex Config)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.