LTE/5G very slow afte upgradint to iphone 13 pro max

I was getting double (or more) the speeds on the same network (Rogers Canada) on my iphone 12 pro max. Since i upgraded to 13 pro max everything is much slower. I reset my network settings and restarted the phone multiple times with no luck!

Anyone else experiencing a similar issue?

Thanks

iPhone 13 Pro Max

Posted on Oct 4, 2021 12:00 PM

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Question marked as Top-ranking reply

Posted on Oct 22, 2021 3:40 AM

So I just upgraded to an unlocked iPhone 13. Pro max 256gb today, bought it unlocked from apple and activated it on boost mobile, no issues, then later on I notice that the phone is downloading at less then 3g speeds in a full 5g area, so after doing some research, I disabled my 3rd party vpn (Torguard) reset all network settings and viola! It worked, downloads crazy fast now with no Wi-Fi, I’ll give you the link to the website that helped me figure this out https://shudhtech.blogspot.com/2021/10/slow-5G-internet-on-iPhone-13-pro-max.html?m=1


Hope it works for you

160 replies

Oct 27, 2021 6:44 AM in response to Dogcow-Moof

No one is suggesting 11 had 5g. Jfc. The plain and simple is the 11 didn't have connection issues. The s20 right next to the 13 has NO issues so it's likely NOT a carrier issue unless it's a carrier issue with the 13 specifically. People are telling you the experience is different and the only thing that changed is the phone not the carrier. Jfc it's like talking to a brick wall. Their support specifically says it should default back to LTE/4G and if the 13's LTE/4G is worse than 11/12 then that's also a phone problem.

Oct 27, 2021 11:02 PM in response to Vodanh83

Actually, Verizon doesn’t have to work with Apple any more than again, broadcasters work with Sony on their TVs.


You act as if service is broken everywhere, yet there are literally millions of iPhone 13 users in the metro areas you mention not having issues.


That doesn’t minimize your issues of course, but it points out the impasse. Apple is not going to break their devices because they work properly elsewhere; they are also powerless to get Verizon or any other carrier to fix their networks, just as they can’t force car makers to fix misbehaving CarPlay head end units. Apple would be happy to work with them but they can’t make them work on it.


You’re right, you don’t need to diagnose the issue, but all Apple can do is complain to say Verizon but Apple isn’t their customer, you are.


My comments aren’t to force you into diagnosing the issue, they are merely to explain to you what is likely occurring given the data and why.


As I stated, except for once, where a user was able to get Verizon to go out to their local tower and take readings at Apple’s and the user’s behest, every other iPhone 12 user who had the issue resolved had it fix itself one day with zero updates to their phone, or after a carrier settings update.

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LTE/5G very slow afte upgradint to iphone 13 pro max

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