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The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >
Can anyone help please? I’ve an 8th gen iPad and it will not connect to wifi and not showing icon top right of screen. I’ve switched off and on, simultaneously pressed home and power to reset, same with airplane mode on, removed wifi and reinstalled and reset wifi settings. Please help I’m just about to skim it up the drive. Tia
iPad Air 2, iPadOS 13
Hi Babs_memar!
It sounds like your iPad won't connect to Wi-Fi, and we're happy to help. You can try the suggestions here:
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
If you're still having trouble, you should contact Apple Support using this link:
Cheers!
Hi Babs_memar!
It sounds like your iPad won't connect to Wi-Fi, and we're happy to help. You can try the suggestions here:
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
If you're still having trouble, you should contact Apple Support using this link:
Cheers!
Start here:
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP and preventing your device from obtaining a valid IP Address for your network. The resolution is relatively simple; may only need to temporarily disable or remove the Security App and/or VPN.
DHCP is frequently used to automatically obtain an IP Address from your WiFi Router. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.
If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.
Thanks very much indeed, that did the trick. 👍🏻 Thanks also for responding, much appreciated x
iPad won’t connect to wifi
