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User profile for user: ahmedbakr22
ahmedbakr22 Author
User level: Level 1
4 points

Restore my deleting files

Dear Apple support team,


I hope this email finds you well.


Kindly let me introduce myself, I am Ahmed Bakr working as Designer.


I would share a problem that happened with me from 9 days


at first I was having a data on my iCloud and in Mac too so to have more space on my Mac I have deleted it from my Mac by iCloud Drive system and it was important data for me and I want to restore it again and I was sure that it should be saved on my iCloud after that and I didn't find it.


Please I need this data as soon as possible.


Thanks,

Ahmed.



MacBook Pro 13″, macOS 11.6

Posted on Oct 5, 2021 7:44 AM

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User profile for user: tygb
tygb
User level: Level 9
64,748 points

Posted on Oct 5, 2021 10:16 AM

If iCloud Drive and desktops and documents folder were not checked , the personal documents will not be saved in iCloud drive section of finder and in iCloud.com

And they can't be recovered from recently deleted and also not found there .

The personal documents were saved locally , and moved to trash folder of Mac .

You can put back Delete files and folders on Mac - Apple Support

And then turn on desktops and documents box and save in iCloud Use iCloud Drive to store documents on your Mac and iOS devices - Apple Support

( you can drag and drop the folder that was put back into local folder to finder > iCloud drive > documents or use another , method select the folder in Mac trash , copy it and paste the item .

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User profile for user: tygb
tygb
User level: Level 9
64,748 points

Oct 5, 2021 10:16 AM in response to ahmedbakr22

If iCloud Drive and desktops and documents folder were not checked , the personal documents will not be saved in iCloud drive section of finder and in iCloud.com

And they can't be recovered from recently deleted and also not found there .

The personal documents were saved locally , and moved to trash folder of Mac .

You can put back Delete files and folders on Mac - Apple Support

And then turn on desktops and documents box and save in iCloud Use iCloud Drive to store documents on your Mac and iOS devices - Apple Support

( you can drag and drop the folder that was put back into local folder to finder > iCloud drive > documents or use another , method select the folder in Mac trash , copy it and paste the item .

Reply

Restore my deleting files

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