You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I need help canceling a subscription and removing and Visa card off my iPhone I’m not getting an option to delete it on my own

I keep get a notification to updating my subscription but I’m trying to cancel the Visa card and I’m not being able to cancel it I can’t rennet when is the last time I paid for the subscription but I’m trying to cancel the subscription and not getting an option to stop the payment and to remove the Visa card from my iPhone I would like to stop the subscription and delete the Visa card

iPhone XR, iOS 15

Posted on Oct 5, 2021 11:04 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2021 11:20 AM

Hello ~ Take a look at link below as you cannot remove that method of payment without some payment method on file:


Change, add, or remove Apple ID payment methods ….see excerpt below


***”If you can't edit your payment information

Try updating to the latest version of iOS or iPadOS or macOS.

If you have subscriptions, have an unpaid balance, or share purchases with your Family Sharing group, you can't remove all payment information. Get help if you want to use no payment method with your Apple ID.”


3 replies
Question marked as Top-ranking reply

Oct 5, 2021 11:20 AM in response to Amir_2015

Hello ~ Take a look at link below as you cannot remove that method of payment without some payment method on file:


Change, add, or remove Apple ID payment methods ….see excerpt below


***”If you can't edit your payment information

Try updating to the latest version of iOS or iPadOS or macOS.

If you have subscriptions, have an unpaid balance, or share purchases with your Family Sharing group, you can't remove all payment information. Get help if you want to use no payment method with your Apple ID.”


I need help canceling a subscription and removing and Visa card off my iPhone I’m not getting an option to delete it on my own

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.