Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation Help

I was give an iPad by my son who has since passed away. He never removed the device from his account. How can I unlock the iPad since the message I get is “Activation lock prevents anyone who is not the owner from using this iPad”? It keeps asking for the Apple ID and password that were used during setup which I don’t have access to.


Posted on Oct 5, 2021 5:25 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2021 7:53 PM

Look at https://support.apple.com/en-us/HT208510

1 reply

Activation Help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.