You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation Help

I was give an iPad by my son who has since passed away. He never removed the device from his account. How can I unlock the iPad since the message I get is “Activation lock prevents anyone who is not the owner from using this iPad”? It keeps asking for the Apple ID and password that were used during setup which I don’t have access to.


Posted on Oct 5, 2021 5:25 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2021 7:53 PM

Look at https://support.apple.com/en-us/HT208510

1 reply

Activation Help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.