You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

WiFi and Bluetooth is not working

After dropping of my phone, WiFi and Bluetooth can’t be turned on! I restarted network setting but nothing’s better!! What should I do???

iPhone 11, iOS 14

Posted on Oct 6, 2021 5:44 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 6, 2021 5:50 PM

MiKyKhaing Said:

"WiFi and Bluetooth is not working: After dropping of my phone, WiFi and Bluetooth can’t be turned on! I restarted network setting but nothing’s better!! What should I do???"

-------


Troubleshooting iPhone WiFi:


Start Here: If your iPhone, iPad, or iPod touch won’t Connect to a Wi-Fi Network - Apple Support


Other Thoughts:

A. Clear Temporary Internet Files:

If Safari is slow, try clearing out your Temporary Internet Files: History, Cache, and Cookies. Go Here: Clear your Safari browser history and set up content blockers on your iPhone, iPad, or iPod touch


B. Disable Cellular:

Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference.


C. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


D. Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc)

  1. Go To: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Network Settings.
  5. Enter: [Your Passcode]
1 reply
Question marked as Top-ranking reply

Oct 6, 2021 5:50 PM in response to MiKyKhaing

MiKyKhaing Said:

"WiFi and Bluetooth is not working: After dropping of my phone, WiFi and Bluetooth can’t be turned on! I restarted network setting but nothing’s better!! What should I do???"

-------


Troubleshooting iPhone WiFi:


Start Here: If your iPhone, iPad, or iPod touch won’t Connect to a Wi-Fi Network - Apple Support


Other Thoughts:

A. Clear Temporary Internet Files:

If Safari is slow, try clearing out your Temporary Internet Files: History, Cache, and Cookies. Go Here: Clear your Safari browser history and set up content blockers on your iPhone, iPad, or iPod touch


B. Disable Cellular:

Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference.


C. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


D. Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc)

  1. Go To: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Network Settings.
  5. Enter: [Your Passcode]

WiFi and Bluetooth is not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.