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Stuck on system installation

I decided to update the software of my my Mac my big sur. After staring installation the progress bar went up to about 2/3 of the bar. It then got stuck there and hasn’t moved for an hour. I’m positive it has a stable internet connection and power but I’m not sure what’s happened


MacBook Air (2020 or later)

Posted on Oct 6, 2021 9:40 PM

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Posted on Oct 6, 2021 9:49 PM

Is your mac connected to your router via cable rather than WiFi.

Are there any other devices sharing the same internet connection that could be

interfering with the install.

Leave it fo another hour.


Then restart your mac and see if it will continue with the installation.

Or try the same in Safe Mode.

How to use safe mode on your Mac – Apple Support (UK)

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Question marked as Best reply

Oct 6, 2021 9:49 PM in response to Arjun_pash

Is your mac connected to your router via cable rather than WiFi.

Are there any other devices sharing the same internet connection that could be

interfering with the install.

Leave it fo another hour.


Then restart your mac and see if it will continue with the installation.

Or try the same in Safe Mode.

How to use safe mode on your Mac – Apple Support (UK)

Stuck on system installation

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