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control center won’t go away.

was using the remote function with my Apple TV thru control center. Now can’t remove or minimize remote function by swiping up from bottom or hit screen. IPhone seems locked up. Won’t power down. Remote function no longer responding. Can’t choose TV. iPhone XR with ios15.

Posted on Oct 7, 2021 7:23 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2021 8:25 AM

Hi michaelfromjonesborough, We appreciate you reaching out to us. We understand that you are unable to remove or minimize the remote feature by swiping up from bottom or hit screen. We recommend that you start by trying the steps in the article below.

If your iPhone won't turn on or is frozen


After force restarting your device, we recommend that you update your device to iOS 15.0.1.

While it isn't inherently assured that an update will resolve the issue, updating to the latest version of iOS for your device can help isolate potential software issues. 

Kindly secure a backup and update.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch



Take care!

2 replies
Question marked as Top-ranking reply

Oct 8, 2021 8:25 AM in response to michaelfromjonesborough

Hi michaelfromjonesborough, We appreciate you reaching out to us. We understand that you are unable to remove or minimize the remote feature by swiping up from bottom or hit screen. We recommend that you start by trying the steps in the article below.

If your iPhone won't turn on or is frozen


After force restarting your device, we recommend that you update your device to iOS 15.0.1.

While it isn't inherently assured that an update will resolve the issue, updating to the latest version of iOS for your device can help isolate potential software issues. 

Kindly secure a backup and update.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch



Take care!

control center won’t go away.

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