Unable to log into Capitol One account with Safari

On my iMac, Safari won't allow me to log into my CapOne account. The message is "a problem repeatedly occurred with capitalone.com/login".


[Personal Information Edited by Moderator]

MacBook Pro 15″, macOS 10.14

Posted on Oct 7, 2021 12:17 PM

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Question marked as Top-ranking reply

Posted on Oct 7, 2021 12:21 PM

The error is likely at the website, though might be triggered by something the website has saved on your Mac, or potentially by some add-on apps you might have installed.


Clear your saved website data for that web domain (Safari > Preferences > Privacy > Manage Website Data), remove any add-on VPN client app you might have, disable any ad-blocker you might have installed, restart, and try again.


If that fails, boot into Safe Mode and try again. For that, see: How to use safe mode on your Mac - Apple Support


If the problem persists after the above, contact the folks administering the website that you are working with.

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2 replies
Question marked as Top-ranking reply

Oct 7, 2021 12:21 PM in response to rothgeo

The error is likely at the website, though might be triggered by something the website has saved on your Mac, or potentially by some add-on apps you might have installed.


Clear your saved website data for that web domain (Safari > Preferences > Privacy > Manage Website Data), remove any add-on VPN client app you might have, disable any ad-blocker you might have installed, restart, and try again.


If that fails, boot into Safe Mode and try again. For that, see: How to use safe mode on your Mac - Apple Support


If the problem persists after the above, contact the folks administering the website that you are working with.

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Unable to log into Capitol One account with Safari

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