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MMS Enabling

Anytime I try to send a picture to anybody who does not have an iPhone it tells me MMS must be enabled. It is enabled. I've done the toggling on and off, the restarting, etc.


My old phone (12 Pro Max) worked perfect, I just recently did the update to the new 13 promax.


I have cellular data turned on.


I just don't understand why this keeps happening to me


I am ATT.

iPhone 13 Pro Max

Posted on Oct 7, 2021 2:20 PM

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Question marked as Top-ranking reply

Posted on Oct 7, 2021 2:29 PM

Your best bet to get this resolved quickly is to contact AT&T. This is because you have MMS enabled on your iPhone, however, are still having issues with MMS messaging. This is a feature provided and managed by your carrier. Call them up and they should be able to resolve it quickly by resetting your account for MMS.


Axel F.

2 replies
Question marked as Top-ranking reply

Oct 7, 2021 2:29 PM in response to Frances1976

Your best bet to get this resolved quickly is to contact AT&T. This is because you have MMS enabled on your iPhone, however, are still having issues with MMS messaging. This is a feature provided and managed by your carrier. Call them up and they should be able to resolve it quickly by resetting your account for MMS.


Axel F.

Oct 7, 2021 2:29 PM in response to Frances1976

Frances1976 wrote:

Anytime I try to send a picture to anybody who does not have an iPhone it tells me MMS must be enabled. It is enabled. I've done the toggling on and off, the restarting, etc.

My old phone (12 Pro Max) worked perfect, I just recently did the update to the new 13 promax.

I have cellular data turned on.

I just don't understand why this keeps happening to me

I am ATT.

Contact AT&T and let them know, MMS is their feature.

MMS Enabling

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