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I tried to set up my Apple Cash account on my iPhone and it says that it has been restricted from sending or receiving money

Why is my Apple cash account telling me that it’s been restricted from sending or receiving money I just tried to set it up on my phone I have never used it before

Posted on Oct 7, 2021 10:15 PM

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Question marked as Top-ranking reply

Posted on Oct 8, 2021 6:19 AM


Go to your Apple Cash card

  • iPhone: Open the Wallet app, then tap your Apple Cash card.
  • iPad: Open the Settings app, tap Wallet & Apple Pay, then tap your Apple Cash card.
  • Apple Watch: Open the Apple Watch app on your iPhone, tap Wallet & Apple Pay, then tap your Apple Cash card.


You'll see the option to Verify Identity or Contact Apple Support. Tap one, then follow the onscreen stepsLearn more about identity verification


  1. If your account is restricted, you can still transfer your Apple Cash balance to your bank or use it to make purchases in stores, within apps, and on the web.1
  2. If your account is locked, you can't use Apple Cash to make purchases; add, send and receive money; or transfer the money in your account.


1 reply
Question marked as Top-ranking reply

Oct 8, 2021 6:19 AM in response to Kettlecornking


Go to your Apple Cash card

  • iPhone: Open the Wallet app, then tap your Apple Cash card.
  • iPad: Open the Settings app, tap Wallet & Apple Pay, then tap your Apple Cash card.
  • Apple Watch: Open the Apple Watch app on your iPhone, tap Wallet & Apple Pay, then tap your Apple Cash card.


You'll see the option to Verify Identity or Contact Apple Support. Tap one, then follow the onscreen stepsLearn more about identity verification


  1. If your account is restricted, you can still transfer your Apple Cash balance to your bank or use it to make purchases in stores, within apps, and on the web.1
  2. If your account is locked, you can't use Apple Cash to make purchases; add, send and receive money; or transfer the money in your account.


I tried to set up my Apple Cash account on my iPhone and it says that it has been restricted from sending or receiving money

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