Face id wont work after screen replacement on iphone 13

I have seen around the internet that after a screen replacement on an iPhone 13, face id will no longer work. Since there is not any official apple store in my country, if i take it to an Apple Independent Repair Provider will it actually work?

iPhone 13

Posted on Oct 8, 2021 7:17 AM

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Question marked as Top-ranking reply

Posted on Oct 8, 2021 9:30 AM

AndreasKaram wrote:

If you have seen any videos, the problem isn’t wether the screen is genuine or not, but its not linked to the motherboard. Some repair shops have transfered an original screen from and iphone 13 pro to another and it didnt work

That is correct. Transferring a screen from one iPhone to another still makes Face ID inoperable.


Here is a link which you can look for Apple Authorized Service providers worldwide. If the provider you want to use is not listed, they are NOT Apple Authorized. If they are NOT Apple Authorized, they won't have access to Authentic Apple parts:


Apple - Find Locations - Location Selector

5 replies
Question marked as Top-ranking reply

Oct 8, 2021 9:30 AM in response to AndreasKaram

AndreasKaram wrote:

If you have seen any videos, the problem isn’t wether the screen is genuine or not, but its not linked to the motherboard. Some repair shops have transfered an original screen from and iphone 13 pro to another and it didnt work

That is correct. Transferring a screen from one iPhone to another still makes Face ID inoperable.


Here is a link which you can look for Apple Authorized Service providers worldwide. If the provider you want to use is not listed, they are NOT Apple Authorized. If they are NOT Apple Authorized, they won't have access to Authentic Apple parts:


Apple - Find Locations - Location Selector

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Face id wont work after screen replacement on iphone 13

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