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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi all
Lately I have found that when my iPhone 12 turns off (not completely off!) it loses the Wifi and reverts to 4G. When I turn the phone back on it eventually picks up the wifi again. Obviously I’m worried how much data is being used when it’s gone onto 4G. I have cut out all but the necessary apps which run in the background but I really need this sorting asap. Any thoughts?
Many thanks for any help.
p.s. I am running iOS 14.8 on my iPhone 12
iPhone 12
Jacqui L Davies Said:
"Wifi on iPhone cuts out: Hi all Lately I have found that when my iPhone 12 turns off (not completely off!) it loses the Wifi and reverts to 4G. When I turn the phone back on it eventually picks up the wifi again. Obviously I’m worried how much data is being used when it’s gone onto 4G. I have cut out all but the necessary apps which run in the background but I really need this sorting asap. Any thoughts? Many thanks for any help. p.s. I am running iOS 14.8 on my iPhone 12"
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Troubleshooting iPhone WiFi:
Start Here: If your iPhone, iPad, or iPod touch won’t Connect to a Wi-Fi Network - Apple Support
Other Thoughts:
A. Clear Temporary Internet Files:
If Safari is slow, try clearing out your Temporary Internet Files: History, Cache, and Cookies. Go Here: Clear your Safari browser history and set up content blockers on your iPhone, iPad, or iPod touch
B. Disable Cellular:
Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference.
C. Try manually restarting your iPhone:
D. Reset All Network Settings to Default:
Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc)
Jacqui L Davies Said:
"Wifi on iPhone cuts out: Hi all Lately I have found that when my iPhone 12 turns off (not completely off!) it loses the Wifi and reverts to 4G. When I turn the phone back on it eventually picks up the wifi again. Obviously I’m worried how much data is being used when it’s gone onto 4G. I have cut out all but the necessary apps which run in the background but I really need this sorting asap. Any thoughts? Many thanks for any help. p.s. I am running iOS 14.8 on my iPhone 12"
-------
Troubleshooting iPhone WiFi:
Start Here: If your iPhone, iPad, or iPod touch won’t Connect to a Wi-Fi Network - Apple Support
Other Thoughts:
A. Clear Temporary Internet Files:
If Safari is slow, try clearing out your Temporary Internet Files: History, Cache, and Cookies. Go Here: Clear your Safari browser history and set up content blockers on your iPhone, iPad, or iPod touch
B. Disable Cellular:
Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference.
C. Try manually restarting your iPhone:
D. Reset All Network Settings to Default:
Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc)
Wifi on iPhone cuts out
