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My FaceID is not working, and neither is my camera. They both worked last night.

My FaceID and camera are not working. They worked last night. I have gone to settings and tried to reset my FaceID. I did that, now it says it cannot activate. When I go to my camera, I am greeted with a black screen. All of the other camera options a visible, but the screen is black. It does not change if the camera is flipped from front to back. I have also turned my phone off and back on. My iPhone is up to date. I did have an option to get iOS 15. I did not select that option.

any advice?

iPhone XS, iOS 14

Posted on Oct 8, 2021 5:59 PM

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Question marked as Top-ranking reply

Posted on Oct 8, 2021 6:33 PM

If the resource below doesn’t resolve the issue then you would want to contact apple for further diagnostics and support.



If Face ID isn't working on your iPhone or iPad Pro

https://support.apple.com/en-us/HT208114


Contact Apple for support and service

https://support.apple.com/en-us/HT201232



3 replies

My FaceID is not working, and neither is my camera. They both worked last night.

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