Level 1

4 points

My old phone died but I do have an iCloud backup. Need to get backup on new phone but can’t locate where to be able to pull it or what to use to get it

My old phone died but I do have an iCloud backup. Need to get backup on new phone but can’t locate where to be able to pull it or what to use to get it

iPhone 11, iOS 14

Posted on Oct 8, 2021 8:00 PM

Reply

Similar questions

Hi my wife is trying to transfer her backup data from the iCloud from her dead IPhone 6 to her new iPhone 11 but the phone says there is no backup available, even though we are looking at the backup on the iCloud page. Can you help us? My wife is trying to transfer her dead iPhone 6 backup data from the iCloud to her new iPhone 11. But the phone says there is no backup available even though we can see the backup on the iCloud account. Anyone know how to solve this issue?
135 2
no backups available my husband just got a new iPhone 11 pro and he backed up his old phone prior which it’s also set to automatic backups but when he tried to login to his iCloud on the new phone it said there are no backups available and of course the old phone has been erased
453 1
New phone- backup Hi there, I purchased a new phone today because my old phone is broken. I am unable to backup my new iphone using my icloud. Can you please advise what I should do Thanks, Éabha
477 1

1 reply

Level 10

92,282 points

Oct 8, 2021 8:02 PM in response to Arkag

Here's how: https://support.apple.com/en-us/HT210217

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My old phone died but I do have an iCloud backup. Need to get backup on new phone but can’t locate where to be able to pull it or what to use to get it

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up