Amazon Prime Video

Hello ButterChicken,

Welcome to Apple Support Communities! It sounds like you want to know why your Amazon Prime Video will only play in HD. We're happy to assist you with this.

According to the screenshot you've provided, it shows that you can only play in formats up to HD using iOS devices. You can reach out to Amazon Prime for additional assistance with this issue: Prime Video: Help

Best Regards.

I don't understand your question.

Are you wanting video in less than HD quality or in 4K?

Apple is not responsible for the quality of video Amazon streams to you. That is entirely up to Amazon.

The only control you have is open the Prime video app.

Select my stuff.

In the right corner select the gear icon, ⚙️.

Select streaming and download.

You can select the size of the stream or download.

They categorize it as Good (.6 GB hour), better (1.8 GB hour), best (5.8 GB hour).