Apple TV passcode issue

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Apple TV passcode issue

Hi, I lost my Apple TV remote ages ago for my second gen Apple TV. I was happily using the Remote app on my phone but since updating to 15.01, that Remote app no longer works. Instead, the phone says the remote has been transferred to the Control Centre. Trying the control centre remote, it recognises my Apple Tvs but does not work automatically. It instead asks me to input a passcode into my Apple TV to be able to use my phone as the remote. That does not appear to be possible without having an external remote.

I really don't want to have to buy another remote if I can help it, for the principle as much as anything. Can anyone advise whether there are any workarounds?

Chrs,

Ian

Posted on Oct 9, 2021 4:46 PM

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Answer 1

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Urquhart1244

Community+ 2024

Level 10

143,466 points

Oct 9, 2021 11:47 PM in response to Razzarino

What is your model Apple TV? Identify your Apple TV model - Apple Support

If you have an Apple TV (3rd generation or later), then you can use the software Apple TV Remote in Control Center.
If you have an Apple TV (2nd generation), then you can continue to use the old software Apple TV Remote app from the App Store* on iOS 14 or earlier, or you can buy a replacement remote.

For the Apple TV (3rd generation), your options are:

buy a replacement Apple Remote (aluminum);
temporarily borrow an Apple Remote (aluminum) to help set up the software remote;
restore the Apple TV and connect a wireless keyboard to help set up the software remote;
restore the Apple TV and connect the CiderTV Mac app to help set up the software remote.

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Answer 2

Razzarino Author

Level 1

9 points

Oct 10, 2021 12:49 AM in response to Urquhart1244

Thanks, mine is on iOS 15, how do i go back to iOS14? I tried to restore with a backup with iOS14.8 but it just defaulted to iOS15.

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Apple TV passcode issue

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