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Funky7459 Author

Level 1

6 points

Apple TV lost remote

Hi, I lost my Apple TV remote. I’m trying to use the Apple TV option my phone but it doesn’t seem possible to setup without a remote.

I can turn the physical Apple TV on/off by unplugging and plugging it back into the power supply BUT when I go to use the remote on my phone it asks me to use my iPhone to enter a four digit passcode onto the AppleTV and I have no idea how that’s even possible. Nothing on my iPhone let’s me control anything on the AppleTV. I can’t get to setting > general > remotes on your AppleTV using my phone.

Is Apple trying to make you buy another remote?

Posted on Sep 12, 2020 8:09 PM

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3 replies

Sep 12, 2020 11:39 PM in response to Funky7459

Identify your Apple TV model - Apple Support

The Apple TV (2nd or 3rd generation) need a functional remote to set up the Apple TV Remote app.

The Apple TV (4th or 5th generation) should recognize the Apple TV Remote Control Center widget or the Apple TV Remote app, even without a remote.

For the Apple TV (2nd or 3rd generation), your options are:

buy a replacement Apple Remote (aluminum);
temporarily borrow an Apple Remote (aluminum) to help set up the app;
restore the Apple TV and connect a wireless keyboard to help set up the app;
restore the Apple TV and connect the CiderTV Mac app to help set up the app.

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Level 10

104,443 points

Sep 12, 2020 8:45 PM in response to Funky7459

Have you tried using the Remote App? If you lost the remote for your Apple TV - Apple Support

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Sep 12, 2020 11:47 PM in response to Funky7459

You are talking about the Apple TV remote app on your phone?

Normally you see the passcode on one device and the empty boxes to be filled on the other.

Which device is showing the passcode? Which has the empty boxes?

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Apple TV lost remote

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