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Apple TV does not sync w apple remote or iphone remote apps.

My apple TV doesn’t sync w remote or iphone app. TV shows communication w the apple TV but I can’t control w any remote. Is there a way to update apple TV wo remote.

iPhone 6s, iOS 12

Posted on Oct 9, 2021 5:37 PM

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Question marked as Top-ranking reply

Posted on Oct 9, 2021 6:52 PM

What is your model Apple TV box? Identify your Apple TV model - Apple Support


The official Apple software remote from the App Store was discontinued a bit over a year ago. The software remote from the App Store is/was still functional with iOS 14 or earlier. This app was compatible with Apple TV (2nd generation or later).

It was replaced with the software remote in Control Center. This rendition is compatible with Apple TV (3rd generation or later).

Set up the Apple TV Remote on your iPhone, iPad, or iPod touch - Apple Support


For originally intended functionality, you can buy a replacement remote.

For Apple TV (3rd generation or earlier): Buy the Apple Remote (aluminum) - Apple Store online

For Apple TV (4th generation or later): Buy the Siri Remote (2nd generation) - Apple Store online

3 replies
Question marked as Top-ranking reply

Oct 9, 2021 6:52 PM in response to Prospero225

What is your model Apple TV box? Identify your Apple TV model - Apple Support


The official Apple software remote from the App Store was discontinued a bit over a year ago. The software remote from the App Store is/was still functional with iOS 14 or earlier. This app was compatible with Apple TV (2nd generation or later).

It was replaced with the software remote in Control Center. This rendition is compatible with Apple TV (3rd generation or later).

Set up the Apple TV Remote on your iPhone, iPad, or iPod touch - Apple Support


For originally intended functionality, you can buy a replacement remote.

For Apple TV (3rd generation or earlier): Buy the Apple Remote (aluminum) - Apple Store online

For Apple TV (4th generation or later): Buy the Siri Remote (2nd generation) - Apple Store online

Apple TV does not sync w apple remote or iphone remote apps.

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