I can’t delete apple music documents and data?

Even though you have 0 songs downloaded, your music library is large (tens of thousands of songs).

Apple music downloads 30 seconds of every song, even though 0 songs are fully downloaded. These small partial downloads, which enable quick and instant playback, add up …hence many GB of data.

Thats what I thought. I found it under that Media directory and deleted all files in each folder. Ejected from imazing and restarted iPhone. No joy. Still have phantom data. Did you delete the contents or actual folders?

EDIT I had to do it multiple times. It kept on "filling up" strangely same amount of data. This time it worked. I now made a short cut to the directory.

Thanks for your help.

MohamedSolimanSully,

Sure! You can contact Apple Support here:

Contact Apple for support and service

Take Care!

Well I agree. The only way to release the storage is to backup and restore

try deleting all the set alarms in alarms app and then retry deleting apple music app from settings

(works if you were using songs as ringtones of alarms)

merlinapple

That isn't the issue. The issue (which is also happening to me) is that there is 2+GB of storage taken by the Documents & Data of the Music app and there is no way to delete it.

I have no songs on my phone and Music is taking 2.45GB worth of space stored in Documents & Data. Even if you delete the Music app, the consumed storage remains.

I found the solution to this problem.

Step 1 - Erase all contents and settings

Step 2 - Setup manually, DO NOT sign into icloud. There is an option to setup later.

Step 3 - Erase apple music and any other apps that you wont use.

Step 4 - Sign into Icloud

Step 5 - Install Apple Music at your own risk, I never installed it back.

IOS 15.2

Apple music now only uses 163MB. Before the reset apple music was using 9GB.

My 32gb Ipad is using 9.2GB (iOS - 6.84GB, System Data - 1.95GB, the rest I guess are the apps installed)

Hello MohamedSolimanSully,

It sounds like you're experiencing issues deleting an app. We will be happy to assist you.

The following thread has a similar issue that has been resolved. Can you try the steps and see if they help?

Why can't I delete apps on iPhone

Cheers!

I just bought a brand new 12 64g (from 8). I’ve literally had this phone for 3 days and I set it up as a new phone (not restore). I have 3g of docs and data in my music folder too with no dls. Makes no sense.

Sooo....not sure what's Apple's deal here. I decided to test some stuff out by deleting some Apple playlists from my library and see if any data decreases...nothing. So I added a song to my library, and data increased I believe 200MB. I was also just listening to random songs to see if data under Docs & Data changed and out of nowhere my data went from 9.31GB to 9.37GB. So it seems that just navigating through playlists and listening to music adds data for whatever reason. This is getting out of hand. As of my writing and moving through playlists/music, its now up to 9.38GB -_- So just using the app it stores data for whatever the use is. Frustrating that we don't know what this data actually consists of.

I did everything. All it did when I redownloaded was download again, but it went from 9GB to 6GB after redownloading the app. Not sure what it’s downloading but I’m assuming the data of music library and playlists.

Unbelievable, after I deleted the app and used imazing to remove the phantom data and been at 7k of data for a couple of months. After this recent iOS update the phantom data os back 470 mb or so of data for a delete app that I never opened or d/l ed anything for it.

I have the same issue - I have deleted the Music app from my iPad but I still have 3.5GB of Documents & Data, which I am unable to remove. Really frustrating.

Hi, I have the same issue. Is there any information how to fix this? Thank you very much