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I can’t delete apple music documents and data?

I can’t delete apple music documents and data it takes 2 GB from my mobile storage.

I deleted the app and it’s documents, what happened is a 30 MB deleted (the app size only).


In previous versions I could select which songs to delete. But with this new version 15.0.1 it lags to empty my storage. and it kept 2 GB of documents and data.

Posted on Oct 10, 2021 12:40 AM

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Posted on Feb 26, 2022 11:10 PM

This has taken up 15GB of my storage and there is no way for me to get rid of this unused data. It is really frustrating to have such a large chunk of my storage space stolen like this. Its really disappointing that Apple hasn’t made a fix for this yet.

72 replies

Dec 16, 2021 1:37 PM in response to frankieviolet

I found the solution to this problem.


Step 1 - Erase all contents and settings

Step 2 - Setup manually, DO NOT sign into icloud. There is an option to setup later.

Step 3 - Erase apple music and any other apps that you wont use.

Step 4 - Sign into Icloud

Step 5 - Install Apple Music at your own risk, I never installed it back.


IOS 15.2


Apple music now only uses 163MB. Before the reset apple music was using 9GB.

My 32gb Ipad is using 9.2GB (iOS - 6.84GB, System Data - 1.95GB, the rest I guess are the apps installed)




Mar 7, 2022 9:49 AM in response to MohamedSolimanSully

I found a solution which works on my IPad.


I clicked onto the Apple music App in storage, to get to the page photographed in the screenshot, in the original post to this conversation. I waited 2 minutes for the specific data and documents within Apple Music to appear. You are then given the option underneath the 2 options already given, (Offload App or Delete App), to delete the actual data and documents themselves. Once you click this. It gets rid of the data and frees up your storage, for myself this was an extra 3GB. Then you can delete the App.


hope this helps.

Jul 3, 2022 12:19 AM in response to urbansmash

If what @urbansmash says is true, those 30 sec downloads are entirely unnecessary and would be bad architecture/coding by Apple.


Just think about it, Music already today proves it can play songs quick and instantly even if 30 seconds of every song haven’t been stored locally on the device. This happens for ex. any time Music plays a radio station or infinity list, because those songs are determined dynamically.


Also, Spotify doesn’t do this so it cannot be technically necessary.

Oct 10, 2022 4:52 PM in response to Algeron

Thats what I thought. I found it under that Media directory and deleted all files in each folder. Ejected from imazing and restarted iPhone. No joy. Still have phantom data. Did you delete the contents or actual folders?


EDIT I had to do it multiple times. It kept on "filling up" strangely same amount of data. This time it worked. I now made a short cut to the directory.


Thanks for your help.

Oct 12, 2022 7:42 PM in response to MohamedSolimanSully

Sooo....not sure what's Apple's deal here. I decided to test some stuff out by deleting some Apple playlists from my library and see if any data decreases...nothing. So I added a song to my library, and data increased I believe 200MB. I was also just listening to random songs to see if data under Docs & Data changed and out of nowhere my data went from 9.31GB to 9.37GB. So it seems that just navigating through playlists and listening to music adds data for whatever reason. This is getting out of hand. As of my writing and moving through playlists/music, its now up to 9.38GB -_- So just using the app it stores data for whatever the use is. Frustrating that we don't know what this data actually consists of.

Nov 13, 2022 10:00 AM in response to MohamedSolimanSully

What apple did to apple music in ipados 15 is unacceptable. No music downloaded and 2GB of data. What is apple secretly downloading? I installed imazing to find out. Apple is downloading a whole lot of crap without my consent. I have purchased music from itunes and download it to my computer but not on my ipad. Used imazing to delete data in three folders on the ipad. I open imazing, click on ipad, file system, media, itunes control, itunes, artwork. Delete the data in cache and orginals. Then back up to itunes control folder and click on music folder. Delete everthing in that folder. Then disconnect ipad. Apple music app is now showing data in KB and app is about 30MB. This is fine until wifi is turned back on. Then apple music starts downloading data again and is now about 500MB. Not as bad as before but still annoying as I have not downloaded any music. I turn off wifi and connect ipad to computer and open imazing to delete this data again. Disconnect ipad and leave wifi off. Open itunes on computer and go to store purchased section. I hide all purchased music. Yes, I downloaded all music and copy to a NAS. I don't need to listen to the music from Apple music. I go back to the ipad and delete the apple music application. This should stop apple download crap to my ipad. So far it has, it is not using any space on ipad.

Dec 31, 2022 11:01 AM in response to Warzau

I redid the step with imazing and it didn't completely work. It did delete the phantom data and it was reflected in the usage of total storage. But individually it did not update the actual app reporting the data usage. I tried it twice and though the directories were empty the music app info was still reporting it was using approx 445 mb of space. I rebooted the phone, no change. Complete shut down and start up,still nothing. Only after synching and backing up to itunes did it finally report the proper size in the individual listing from 445mb to 1.5 mb. So I guess with the new iOS will have to sync and backup to itunes to fix all reporting numbers. What a pain.


I can’t delete apple music documents and data?

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