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Apple Watch Move ring

Hi all, I have a series 6 Apple watch and the move ring on the watch continuosly reads in the thousands each day yet on my watch it is only showing in the hundreds. as an example yesterday watch was saying 3254 move calories and iphone was reading as 753.

I have been into settings on watch and it definitely is set to Claories, not Kj.

Anybody out there got a fix.

I have been chatting with Apple support and we are unable to solve the problem yet.

Posted on Oct 10, 2021 11:11 AM

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Question marked as Top-ranking reply

Posted on Oct 10, 2021 12:37 PM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


2 replies
Question marked as Top-ranking reply

Oct 10, 2021 12:37 PM in response to rossspokes

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Apple Watch Move ring

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