HomeKit Apple ID problem

I'm having issues sharing my homekit home with my wife. When I send her an invite to my home in the home app everything seems fine until she accepts the invite. On her side the app says it cannot accept the invite. On my side I'm no longer the admin of my home, just a guest. Under "people" I can see my name is still there (hers is gone) and if I click on my picture/name, it shows my name BUT her Apple ID!? Somehow the accounts link together and leave everyone outside the home...


Can somebody please help to solve this problem?

iPhone XR, iOS 12

Posted on Oct 10, 2021 1:12 PM

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3 replies

Oct 11, 2021 1:12 PM in response to homekit_prob

Hello Homekit_prob,


We see you're unable to add your wife to your HomeKit without experiencing any issues. We'd be happy to help!


To be sure, are you following the steps listed in Share control of your home? If so, are you're still experiencing this issue, we'd recommend to try restarting both yours and your wife's iPhone and test again: Restart your iPhone.


If the issue continues We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.


Thanks for using Apple Support Communities. Have a good one!

Oct 12, 2021 7:04 AM in response to Jeff_W.

Hi Jeff_W,


Thank you for your answer. I have tried to restart both without any success. I have been having this problem for almost a year. I followed the instruction that you provided, unfortunately without success. I found out that other people are having the same problem as me, since there is a thread on this forum posted almost a year ago describing exactly the same problem that I am facing. Even the new update didn't fix the problem.

Basically, when I add my wife, and she accepts the invitation, my profile in the home apple changes automatically my Apple ID for hers keeping my picture in place. It also states that I am logged in media in my Apple ID. When this happen, I loose ownership of the created home. She doesn't get access to our shared home. In the home apple there is no way of changing back her apple ID in my picture for my again. And if I send an invitation for my Apple ID to join home, the invitation doesn't go thru. It is exactly the same bug that seem to affect at least 78 people in the other post that I have mentioned before.

I am frustrated with this problem. Somehow it seems that our apple IDs get tangled when she accepts the invitation. The only way to get ownership of home again I stopped delete everything and start from scratch and not inviting her.




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HomeKit Apple ID problem

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