iPhone won’t stay shut down

I have an iPhone 11 running on IOS15 recently I discovered when I turn my phone off it automatically turns back on my itself. I’m not sure why it’s doing that because I’m obviously turning it off for a reason. Any suggestions?

iPhone 11, iOS 15

Posted on Oct 10, 2021 1:41 PM

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Posted on Oct 11, 2021 1:04 PM

When your iPhone is turned off, is it connected to power (via cable or wireless charger? If yes, then that's very likely is expected.


If it's happening with power connection, remove the case (if you use any) then see if it's still happening. If yes, it's possible the Side Button in your iPhone is malfunctioning.

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Question marked as Top-ranking reply

Oct 11, 2021 1:04 PM in response to Christina_G12

When your iPhone is turned off, is it connected to power (via cable or wireless charger? If yes, then that's very likely is expected.


If it's happening with power connection, remove the case (if you use any) then see if it's still happening. If yes, it's possible the Side Button in your iPhone is malfunctioning.

Oct 11, 2021 12:48 PM in response to Christina_G12

Hi Christina_G12, We appreciate you reaching out to us. We understand that your iPhone 11 powers on by itself after updating to iOS 15.


We’d like to gather additional details that may help us be in a better position to assist you. Would you please tell us the steps you are taking to power off your device?


In the meantime, we recommend that you update your device to iOS 15.0.2 if you haven't.

While it isn't inherently assured that an update will resolve the issue, updating to the latest version of iOS for your device can help isolate potential software issues. 

Kindly secure a backup and update.

How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


Once updated, we recommend that you try the steps in the article below.

Turn iPhone off or on



Take care!

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iPhone won’t stay shut down

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