... .mp4" was not copied on the iPhone because it cannot be played on the iPhone

Hello,


I get this message every time I sync my iPhone to my Mac.

And it appears several times for each sync.


I use only my iPhone camera to take videos.




Posted on Oct 10, 2021 6:45 PM

Reply
1 reply

Oct 11, 2021 2:18 PM in response to cellicello

Hi there cellicello,


It looks like you are getting an error message when you sync your iPhone with your Mac. We’d like to help however we can. 


To confirm, do you have this .mp4 file on your Mac or is there no file with that name on your device? Do you sync files from your Mac to your iPhone or other data?


Let’s also follow the steps outlined here to see if your Mac is configured to try to sync this specific file with your iPhone.

Sync files from your Mac to iPhone or iPad


Cheers!

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... .mp4" was not copied on the iPhone because it cannot be played on the iPhone

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