What if my powerbeats pro does not blink red when resetting?

My right powerbeat pro does not charge and I am trying to reset powerbeats by pressing power button for 15 seconds or more. What if my powerbeats pro does not blink red when resetting?

Posted on Oct 11, 2021 6:31 AM

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1 reply

Oct 12, 2021 9:02 AM in response to Newlady79

Hello Newlady79! Thank you for participating in the Apple Support Communities.


We understand that your Powerbeats Pro aren’t charging, and resetting them has no effect. We'd like to look into this with you to see how we can help. 


The following resource is provided by Apple with steps to take if your Beats aren’t charging, under “If you can't charge your Powerbeats Pro”: Charge your Powerbeats Pro


If you still need help, it’s possible that your Beats may need to be serviced. Connect with Apple Support to look into this further: Get Support


Make it a great day!



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What if my powerbeats pro does not blink red when resetting?

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