You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my airpods keep disconnecting from bluetooth while background sounds is active.

When I am trying to listen to background sounds and lock my phone, my airpods will disconnect from bluetooth. I have to reconnect my airpods but when I try to listen to backgrounds sounds again, it will play for a few seconds and then disconnect.

Posted on Oct 11, 2021 7:26 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 12, 2021 9:00 AM

Hi there jabawaba,


Welcome to Apple Support Communities.


We understand that your AirPods are disconnecting from iPhone and you were able to review one fo the support articles. Make sure you're running the latest software update in Settings > General > Software Update. Reset AirPods.



Regards.


2 replies

my airpods keep disconnecting from bluetooth while background sounds is active.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.