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Browser Freezes when attaching files

All of a sudden my browser, Chrome or Safari freezes when trying to attach a file. For example when using Gmail and trying to attach a file to my email. This has not happened before. I have a MacBook Pro with M1(2020) chip. The OS is Big Sur 11.5.2. Your help is greatly appreciated. Thanks

Posted on Oct 11, 2021 7:46 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 12, 2021 9:27 AM

Hello sudhir259.


Thanks for reaching out to Apple Support Communities. We understand that your browser becomes unresponsive when attempting to attach a file in Gmail. We will be glad to assist.


First, try closing all apps and restarting your MacBook Pro to see if that resolves this.


How to force an app to quit on your Mac


If the issue persists, start up in safe mode and test with Safari:


Start up your Mac in safe mode


Hope this helps.


Cheers.

3 replies
Question marked as Top-ranking reply

Oct 12, 2021 9:27 AM in response to sudhir259

Hello sudhir259.


Thanks for reaching out to Apple Support Communities. We understand that your browser becomes unresponsive when attempting to attach a file in Gmail. We will be glad to assist.


First, try closing all apps and restarting your MacBook Pro to see if that resolves this.


How to force an app to quit on your Mac


If the issue persists, start up in safe mode and test with Safari:


Start up your Mac in safe mode


Hope this helps.


Cheers.

Browser Freezes when attaching files

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